Smartlabs follows a structured approach to our projects, and it includes five stages of understanding the current challenges, assessment of existing processes, recommendations for improvement in it, understanding barriers, road to implementation and future scope (Art of the possible). We believe our shared approach to transformation will help you unlock the true potential of the latest technologies into your existing systems gradually.

Planning and Initiation
  • Introduce Smartlabs Team and identify key stakeholders
  • Understand the Client expectations & challenges
  • Interviews with key stakeholders
  • Define priorities of engagement
  • Understand broader vision of senior management
  • Documentation of case and objectives
Discovery
  • Assess existing system (As-Is State)
  • Identify gaps in the system
  • Determine key areas for lead time, possible errors and process inefficiencies
  • Determine the pain-points
  • Determine drivers of cost
  • Determine generators of value i.e. what is important to customers?
  • Define overall project priorities
Analysis & Recommendations
  • Objective-centric diagnosis
  • Define areas of improvement and overall project priorities
  • Create multiple hypothesis with technology or process improvements
  • Select the right hypothesis aligning with broader vision and operational and financial flexibility
  • Make People, Process and Technology recommendations with broader vision
  • Determine To-be state
Transition
  • Create TOM
  • Estimate timeline and cost
  • Define Implementation steps for People, Process and Technology
  • Finalise Transition Journey Map
Future Ready
  • Gather continuous feedbacks for improvement
  • Granular data extraction for real time decision making
  • Unlock the capabilities of advanced technologies such as AI, ML, Blockchain, AR/VR, Cloud, Big Data